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Terms and Conditions

Table of contents:

Article  
1 - Definitions

Article  
2 - Identity of the entrepreneur

Article  
3 - Applicability

Article  
4 - The offer

Article  
5 - The agreement

Article  
6 - Right of withdrawal

Article  
7 - Costs in case of withdrawal

Article  
8 - Exclusion of right of withdrawal

Article  
9 - The price

Article 10 - Conformity and warranty

Article 11 - Delivery and implementation

Article 12 - Duration transactions: duration, cancellation
and extension

Article 13 - Payment

Article 14 - Complaints procedure

Article 15 - Disputes

Article 16 - Additional or different
provisions

Article 1 -
Definitions

In this
conditions is understood by:

1. Time for reflection:
   the period within which the consumer can make use of his right of withdrawal;
2. Consumer: the
   natural person not acting in the exercise of a profession or business and
   enter into a distance contract with the entrepreneur;
3. Day: calendar day;
4. Duration transaction: a
   distance contract with regard to a range of products and / or
   services, of which the delivery and / or purchase obligation is in time
   spread;
5. Durable data carrier: any means
   that enables the consumer or entrepreneur to provide information to him
   is personally focused, in a way to save future consultation
   and allows unaltered reproduction of the stored information.
6. Right of withdrawal: the
   possibility for the consumer to refrain from the
   distance contract;
7. Model form: it
   model withdrawal form that the entrepreneur makes available that a
   consumer can fill in when he wants to make use of his right of withdrawal.
8. Entrepreneur: the
   natural or legal person who provides remote products and / or services
   offers consumers;
9. Distance Agreement: a
   agreement whereby in the context of an organized by the entrepreneur
   system for distance selling of products and / or services, up to and including the
   concluding the agreement, only one or more is used
   techniques for distance communication;
10. Technology for
    remote communication: agent that can be used for it
    concluding an agreement, without the consumer and entrepreneur simultaneously
    have come together in the same room.
11. General
    Requirements: the present
    General Terms and Conditions of the entrepreneur.

Article 2 -
Identity of the entrepreneur

Django vzw

Hundelgemsesteenweg 162 9050 Ghent Belgium

Telephone number: 0032 484 412 312

Email address: [email protected]

VAT identification number: BE 0699.516.488

Article 3 -
Applicability

1. These general terms and conditions are from
   applicable to every offer made by the entrepreneur and to every made
   distance contract and orders between entrepreneur and consumer.
2. Before the distance contract
   is closed, the text of these general terms and conditions is provided to the consumer
   made available. If this is not reasonably possible, the
   distance contract is concluded, indicate that the general
   conditions at the entrepreneur can be viewed and they are requested by the
   be sent to the consumer free of charge as soon as possible.
3. If the distance contract
   is closed electronically, contrary to the previous paragraph and before the
   distance contract is concluded, the text of these general terms and conditions
   be made available to the consumer electronically on
   in such a way that it can be used by the consumer in a simple way
   stored on a durable data carrier. If not reasonably
   possible, will be done before the distance contract is concluded
   indicated where of the general terms and conditions can be electronically
   and that they at the request of the consumer electronically or
   will be sent free of charge in any other way.
4. Just in case besides this
   general terms and conditions also specific product or service conditions of
   are applicable, the second and third paragraphs apply mutatis mutandis and
   the consumer can always accept conflicting general terms and conditions
   invoke the applicable provision that is most favorable to him.
5. If one or more provisions in these general terms and conditions apply to any
   moment are wholly or partially null and void or destroyed, then the
   agreement and these terms and conditions remain in effect and the
   the provision concerned shall be replaced without delay by a
   provision that approximates the scope of the original as closely as possible.
6. Situations that are not regulated in these general terms and conditions, serve
   to be assessed 'in the spirit' of these general terms and conditions.
7. Uncertainties about the explanation or content of one or more
   provisions of our terms and conditions should be construed 'in the spirit' of
   these general terms and conditions.

Article 4 - The
offer

1. If an offer is a limited
   is valid or subject to conditions, this is expressly stated in
   stated the offer.
2. The offer is without obligation. The
   The entrepreneur is entitled to change and adapt the offer.
3. The offer includes a full and
   accurate description of the products and / or services offered. The
   description is sufficiently detailed to allow a proper assessment of the offer
   by enabling the consumer. If the entrepreneur uses images
   are they a true representation of the products offered and / or
   services. Obvious mistakes or errors in the offer bind the
   entrepreneur not.
4. All pictures, specifications
   information in the offer is indicative and cannot give rise to
   compensation or dissolution of the agreement.
5. Images with products are
   a true representation of the products offered. Entrepreneur cannot
   guarantee that the displayed colors exactly match the real colors
   of the products.
6. Each offer contains such
   information that it is clear to consumers what rights and obligations are
   that are linked to the acceptance of the offer. This concerns in it
   special:

• the price
  including taxes;
• the
  any shipping costs;
• the way
  on which the agreement will be concluded and which actions before
  needed;
• it already
  then do not apply of the right of withdrawal;
• the way
  of payment, delivery and execution of the agreement;
  • the deadline for
    acceptance of the offer, or the term within which the entrepreneur the
    price guarantees;
  • the height of it
    tariff for distance communication if the costs of using the
    technology for distance communication are calculated on a different basis
    than the regular basic rate for the means of communication used;
  • or the agreement
    the creation is archived, and if so, how this is done for the
    the consumer can be consulted;
  • the way the consumer,
    for the conclusion of the agreement, the by him under the
    can check the data provided in the agreement and, if desired, restore it;
  • any other
    languages in which, in addition to Dutch, the agreement can be concluded;
  • the codes of conduct to which
    the entrepreneur has submitted and the way in which the consumer has submitted this
    can consult codes of conduct electronically; and
  • the minimum duration of the
    distance contract in case of an extended transaction.

Article 5 - The
agreement

1. The deal comes under
   reservation of the provisions of paragraph 4, effective at the time of acceptance
   by the consumer of the offer and compliance with the stipulations
   requirements.
2. If the consumer makes the offer
   has accepted electronically, the entrepreneur confirms without delay
   electronic receipt of acceptance of the offer. So long
   the receipt of this acceptance has not been confirmed by the entrepreneur, the
   consumer dissolve the agreement.
3. If the agreement
   is created electronically, the entrepreneur will take appropriate technical and
   organizational measures to secure the electronic transmission
   of data and ensures a secure web environment. If the consumer
   can pay electronically, the entrepreneur will make appropriate payments
   observe safety precautions.
4. The entrepreneur can - inside
   legal frameworks - inform whether consumers are on
   payment obligations, as well as all those facts and factors
   are important for a responsible conclusion of the distance contract.
   If, on the basis of this investigation, the entrepreneur has good reasons for the
   not to enter into an agreement, he is entitled to justify an order or
   to refuse the application or to attach special conditions to the implementation.
5. The entrepreneur will come to the product
   or service to the consumer the following information, in writing or in such a way
   way that it can be made accessible by the consumer
   stored on a durable data carrier, send:

a. the visiting address
of the establishment of the entrepreneur where the consumer can go with complaints;

b. the conditions
including and the way in which the consumer can use the right of withdrawal
or make a clear statement regarding the exclusion of the
right of withdrawal;

c. the information
about guarantees and existing service after purchase;

d. the in Article 4
paragraph 3 of these terms and conditions, unless the entrepreneur uses it
information has already been provided to the consumer before the implementation of the
agreement;

e. the requirements
for termination of the agreement if the agreement has a duration of
is more than one year or of indefinite duration.

• In case of an extended transaction
  the provision in the previous paragraph applies only to the first delivery.
• Every agreement becomes
  entered into under the suspensive conditions of sufficient availability of
  the products concerned.

Article 6 -
Right of withdrawal

Upon delivery of
Products:

1. Bee
   the purchase of products, the consumer has the option of the contract
   without giving reasons to dissolve for 14 days. This reflection period
   starts on the day after receipt of the product by the consumer or in advance
   designated by the consumer and announced to the entrepreneur
   representative.
2. While
   during the reflection period, the consumer will handle the product and the
   packing. He will only unpack or use the product to that extent
   to the extent necessary to be able to assess whether he wishes to receive the product
   preserve. If he makes use of his right of withdrawal, he will
   product with all accessories supplied and - if reasonably possible - in
   return the original condition and packaging to the entrepreneur, in accordance with the by
   the entrepreneur provided reasonable and clear instructions.
3. When
   the consumer wishes to make use of his right of withdrawal, he is obliged
   within 14 days after receipt of the product, to make this known to the
   entrepreneur. The consumer must make this known through the
   model form. After the consumer has indicated that he wishes to use it
   making his right of withdrawal, the customer must return the product within 14 days
   return. The consumer must prove that the goods delivered are timely
   have been returned, for example by means of proof of postage.
4. If the customer after
   the expiry of the periods referred to in paragraphs 2 and 3
   wanting to make use of his right of withdrawal resp. the product
   entrepreneur has returned, the purchase is a fact.

Upon delivery of
services:

• Bee
  delivery of services, the consumer has the option of the contract without
  statement of reasons for at least 14 days, commencing on the
  day of entering into the agreement.
• To make use of
  his right of withdrawal, the consumer will focus on the by the entrepreneur
  reasonable and provided with the offer and / or at the latest on delivery
  clear instructions.

Article 7 -
Costs in case of withdrawal

1. If the consumer uses
   of his right of withdrawal, will not exceed the cost of return
   his account.
2. If the consumer an amount
   has paid, the entrepreneur will pay this amount as soon as possible, but no later than
   within 14 days after cancellation, refund. The condition is that
   the product has already been received back by the merchant or conclusive proof of that
   complete return can be submitted. Refund
   will be made via the same payment method used by the consumer
   unless the consumer explicitly gives permission for another
   payment method.
3. If the product is damaged by
   careless handling by the consumer himself, the consumer is liable for
   any depreciation of the product.
4. The consumer cannot be held liable
   for depreciation of the product when not by the entrepreneur
   all legally required information about the right of withdrawal has been provided,
   this must be done before the conclusion of the purchase agreement.

Article 8 -
Exclusion of right of withdrawal

1. The entrepreneur can do it
   Exclude the right of withdrawal of the consumer for products as described in
   paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the
   the entrepreneur clearly states this in the offer, at least in time for the closing of the
   agreement.
2. Exclusion of it
   right of withdrawal is only possible for products:

a. issued by the
entrepreneur have been established in accordance with specifications of the
consumer;

b. that clear
be personal in nature;

c. those by them
nature cannot be returned;

d. that can quickly
spoil or age;

e. whose price
is subject to fluctuations in the financial market on which the entrepreneur does not
Has influence;

f. for loose
newspapers and magazines;

g. for audio and
video recordings and computer software of which the consumer has the seal
broken.

h. for hygienic
products of which the consumer has broken the seal.

• Exclusion of it
  right of withdrawal is only possible for services:

a. regarding
accommodation, transport, restaurant business or leisure activities to be carried out on a
specific date or during a specific period;

b. of which the
delivery started with the express consent of the consumer before the
reflection period has expired;

c. concerning
betting and lotteries.

Article 9 - The
price

1. During the validity period stated in the offer, the prices will be
   of the products and / or services offered not increased, except
   price changes due to changes in VAT rates.
2. Contrary to the previous paragraph, the entrepreneur can offer products or services
   whose prices are subject to fluctuations in the financial market and
   where the entrepreneur has no influence, offering variable prices. This one
   dependence on fluctuations and the fact that any stated prices
   target prices are stated in the offer.
3. Price increases within 3 months after the creation of the
   agreement are only allowed if they are the result of legal
   regulations or provisions.
4. Price increases from 3 months after the creation of the
   agreement are only permitted if the entrepreneur has stipulated this and:

a. this is the consequence
are of legal regulations or provisions; or

b. the consumer
has the authority to cancel the agreement with effect from the day on which the
price increase takes effect.

• The prices stated in the offer of products or services are
  including VAT.
• All prices are subject to printing and typing errors. For the
  no liability is accepted for the consequences of printing and typing errors. Bee
  printing and typographical errors, the entrepreneur is not obliged to deliver the product according to the
  wrong price.

Article 10 -
Conformity and Warranty

1. The
   The entrepreneur guarantees that the products and / or services comply with the
   agreement, the specifications stated in the offer, to the reasonable requirements
   of reliability and / or usability and on the date of creation
   existing legal provisions of the agreement and / or
   government regulations. If agreed, the entrepreneur is also there
   indicates that the product is suitable for other than normal use.
2. A
   The warranty provided by the entrepreneur, manufacturer or importer does not affect anything
   to the legal rights and claims that the consumer under the
   can assert the agreement against the entrepreneur.
3. Any
   defects or incorrectly delivered products must be submitted within 4 weeks after delivery
   the entrepreneur must be notified in writing. Return of the products
   must be in the original packaging and in new condition.
4. The
   warranty period of the entrepreneur corresponds to the factory warranty period.
   However, the entrepreneur is never responsible for the ultimate
   suitability of the products for each individual application by the
   consumer, nor for any advice regarding the use or the
   application of the products.
5. The
   warranty does not apply if:
6. The consumer the
   has repaired and / or modified the delivered products himself or has by third parties
   have it repaired and / or processed;
7. The products supplied
   exposed to abnormal conditions or otherwise careless
   are treated or are contrary to the instructions of the entrepreneur and / or
   treated on the packaging;
8. The inadequacy
   is wholly or partly the result of government regulations
   made or will make with regard to the nature or quality of the
   applied materials.

Article 11 -
Delivery and execution

1. The entrepreneur will take the greatest possible care with
   the receipt and execution of orders for products and
   when assessing applications for the provision of services.
2. The place of delivery is the address given to the consumer
   company has made known.
3. With due observance of what is about this in paragraph 4 of this article
   stated, the company will dispatch accepted orders expeditiously
   within 30 days at the latest, unless the consumer has agreed to a
   longer delivery time. If delivery is delayed, or if
   an order cannot be executed or only partially,
   the consumer will receive this no later than 30 days after placing the order
   posted message. In that case, the consumer has the right to change the
   the agreement without costs. The consumer is not entitled to one
   compensation.
4. All delivery times are indicative. To any stated deadlines
   the consumer cannot derive any rights. Exceeding a term gives the
   consumer is not entitled to compensation.
5. In case of dissolution in accordance with paragraph 3 of this article, the
   entrepreneur the amount that the consumer has paid as soon as possible, however
   no later than 14 days after dissolution.
6. If delivery of an ordered product proves to be impossible,
   the entrepreneur will endeavor to provide a replacement article.
   At the latest at the time of delivery will be in a clear and understandable manner
   notified that a replacement item is being delivered. With replacement articles
   the right of withdrawal cannot be excluded. The costs of any
   return shipments are at the expense of the entrepreneur.
7. The risk of damage and / or loss of products rests with
   the entrepreneur until the moment of delivery to the consumer or in advance
   designated representative made known to the entrepreneur, unless
   explicitly agreed otherwise.

Article 12 -
Duration transactions: duration, cancellation and extension

Termination

1. The consumer can make an agreement
   which has been entered into for an indefinite period and which extends to regular delivery
   of products (including electricity) or services, at any time
   cancel with due observance of the agreed cancellation rules and a
   notice period of no more than one month.
2. The consumer can make an agreement
   which has been entered into for a definite period and which extends to regular delivery
   of products (including electricity) or services, at any time
   cancel at the end of the fixed term with due observance of the above
   agreed cancellation rules and a notice period of no more than one month.
3. The consumer can the agreements mentioned in the previous paragraphs:
4. cancel at any time
   and not be limited to termination at a specific time or in a specific time
   period;
5. at least cancel on
   the same way as they entered into by him;
6. always
   cancel with the same notice period as the entrepreneur has for himself
   stipulated.

Renewal

• An agreement for a definite period of time
  has been entered into and which extends to the regular delivery of products
  (including electricity) or services, should not be implied
  extended or renewed for a specified period.
• Contrary to the previous paragraph
  may an agreement that has been entered into for a definite period and that
  extends to the regular delivery of daily news and weekly newspapers and
  magazines are tacitly renewed for a fixed term of maximum
  three months, if the consumer expires this renewed contract
  can cancel the extension with a notice period of no more than one month.
• An agreement that for certain
  time has been entered into and which extends to the regular delivery of products or
  services, may only be tacitly renewed for an indefinite period if the
  The consumer may cancel at any time with a notice period of no more than one
  month and a notice period of no more than three months in the event of the agreement
  extends to the regular, but less than once a month, delivery of daily,
  news and weekly newspapers and magazines.
• An agreement with limited duration until arranged for an introduction
  delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription)
  does not continue tacitly and ends automatically after the
  trial or introductory period.

Expensive

• If an agreement has a duration of
  has more than one year, the consumer may cancel the contract at all after one year
  times with a notice period of no more than one month, unless the
  reasonableness and fairness oppose termination before the end of the
  the agreed duration.

Article 13 -
Payment

1. Unless otherwise agreed, the consumer
   amounts due are to be paid within 7 working days of the commencement of
   the reflection period as referred to in Article 6 paragraph 1. In the event of an agreement
   to provide a service, this period commences after the consumer the
   has received confirmation of the agreement.
2. The consumer has the duty to report inaccuracies in information provided or stated
   immediately report payment details to the entrepreneur.
3. In the event of non-payment by the consumer, the entrepreneur has exceptions
   legal restrictions, the right to notify the consumer in advance
   charge reasonable costs incurred.

Article 14 -
Complaints procedure

1. The entrepreneur has one
   sufficiently disclosed complaints procedure and deals with the complaint
   in accordance with this complaints procedure.
2. Complaints about the implementation of the
   agreement must be fully and clearly described within 7 days
   submitted to the entrepreneur, after the consumer has the defects
   noted.
3. Submitted to the entrepreneur
   complaints are calculated within a period of 14 days from the date of
   receipt. As a complaint a foreseeable longer processing time
   asks, the entrepreneur will answer within 14 days with
   a notice of receipt and an indication when the consumer a more
   can expect a detailed answer.
4. If the complaint cannot be resolved by mutual agreement, it arises
   a dispute that is subject to the dispute settlement.
5. In case of complaints
   a consumer must first turn to the entrepreneur. If the
   webshop is affiliated with Stichting WebwinkelKeur and not in case of complaints
   can be resolved by mutual agreement, the consumer should turn
   to Stichting WebwinkelKeur (www.webwinkelkeur.nl), it will mediate for free. Check if this web store has a
   current membership has via https://www.webwinkelkeur.nl/leden/. If a solution is not yet reached, the
   the consumer the possibility to have his complaint handled by the by
   Stichting WebwinkelKeur appointed independent disputes committee, the
   this statement is binding and both entrepreneur and consumer agree
   this binding statement. To submitting
   a dispute to this disputes committee costs are incurred by the
   consumer must be paid to the relevant commission. It is also
   possible to register complaints via the European ODR platform (http://ec.europa.eu/odr).
6. A complaint suspends the
   obligations of the entrepreneur, unless the entrepreneur in writing
   indicates otherwise.
7. If a complaint is justified
   found by the entrepreneur, the entrepreneur will choose whether the delivered
   replace or repair products free of charge.

Article 15 -
Disputes

1. On agreements between the entrepreneur and the consumer on which these
   general terms and conditions are subject exclusively to Dutch law
   application. Even if the consumer lives abroad.
2. The Vienna Sales Convention does not apply.

Article 16 -
Additional or different terms

Additional then
Provisions that deviate from these general terms and conditions may not be to the detriment
belong to the consumer and must be recorded in writing or on
in such a way that they can be accessed by the consumer in an accessible manner
are stored on a durable data carrier.

Model withdrawal form

(this
only complete and return the form if you wish to cancel the contract)

• On:
  Django vzw
• Hundelgemsesteenweg
  162
• 9050
  Ghent
• Belgium
• [email protected]
• 0032
  484 412 312

- Me / We
(*) share (s) (*) hereby notify you that I / we (*) regarding our agreement
the sale of the following goods / provision of the following service (*)
revoke / revoke (*):

- Ordered
on (DD-MM-YYYY): -
Order number :

- Received on (DD-MM-YYYY):

-
Name / names of consumer (s)

- Address
consumer (s):

- IBAN
Account number:

-
Signature of consumer (s) (only when this form is on paper
submitted)

-
Date (DD-MM-YYYY):

(*) Strike out what does not apply.